Reference

Understand Your Rights Before You Start

These Terms and Conditions set out what you agree to when you open and use a bos62 account, including how deposits through DANA, OVO, and GoPay are handled and what rules apply to your activity.

DANA, OVO, GoPay coveredAccount-holder obligationsIndonesia-applicable termsJurisdiction-dependent accessLast revised terms apply

Explore the Lobby Read FAQ

HOW WE HANDLE ACCOUNTS

Security, Data and Account Integrity

Your account data is handled with care. We apply standard encryption to your login session and store wallet references — DANA, OVO, or GoPay numbers — only for transaction matching purposes. We do not share your personal data with third parties for marketing. You can request a summary of the data held against your account by contacting support. Here is how we approach the key areas that affect your account under these terms.

Data Retention

We keep transaction and account records for as long as required by applicable rules. You may request a copy of your data through the support email channel at any time.

Cookie Use

Cookies are used to keep your session active and remember your preferred wallet. You can manage cookie settings through your browser, though some features may not work without them.

Account Security

Each login triggers a session check. If our system flags unusual activity on your account — such as a login from an unfamiliar device — we may require OTP verification before access is restored.

Requesting Changes

To update your registered wallet, change your linked GoPay or OVO number, or close your account entirely, submit a request via live chat or support email with your account ID.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If any part of these Terms and Conditions is unclear — whether it's about how your DANA withdrawal is handled, what verification is needed, or what happens to your account balance during a dispute — our support team is here to help. Contact us through any of the channels below. For account-specific queries, have your registered wallet number ready so we can pull up your record faster.

Live Chat Open the chat widget from any page on bos62. It connects you directly to a support agent who can walk through your terms query in real time.

Email Support Send your detailed terms question to our support email address. Include your account ID and the specific clause you need explained for a faster response.

Help Centre Our Help Centre holds answers to common terms questions — covering account holds, wallet verification steps, and what triggers a manual review of your activity.

What These Terms Actually Cover

bos62 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on bos62, you confirm you have read, understood, and accepted these terms in full. They cover how your account is created and verified, what you can and cannot do with your wallet balance, how deposits and withdrawals via DANA, OVO, and GoPay

1
are processed, and the conditions under which your account may be suspended or closed. You are responsible for keeping your login details secure. If you suspect unauthorised access, you must notify our support team immediately — do not wait. Transactions completed before a report is filed
2
are treated as authorised. All wallet activity, including DANA top-ups, OVO transfers, and GoPay payments, is logged against your account and subject to verification checks. We may request identity documents before processing a withdrawal. These terms are governed by the laws of the applicable jurisdiction, and
3
access to the platform is only available where local law permits. We update these terms when necessary; the version published on this page is always the current one. Continuing to use your account after an update means you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Terms and Conditions Questions Answered

These questions come up often when account holders review their terms. If yours isn't here, live chat or support email will get you a direct answer tied to your account.

Yes. The same terms apply regardless of which wallet you use. DANA, OVO, and GoPay transactions are all subject to the same deposit, withdrawal, and verification conditions set out here.

If you do not accept a revised version, you should stop using your account and contact support to arrange closure. Continuing to use the account after an update means you accept the new terms.

No. Your account balance is non-transferable. It can only be withdrawn to the registered wallet — DANA, OVO, or GoPay — that is verified and linked to your own account.

Accounts may be suspended if we detect activity that breaches these terms — including suspected fraudulent transactions, multiple accounts, or failure to complete identity verification when requested.

Send a data request to our support email with your account ID and registered wallet number. We will compile the relevant records and respond through the same email channel.

Access depends on local law and is available only where permitted in your region. We do not make eligibility determinations on your behalf — check whether access is lawful in your location before using your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Appbos62 App Accountbos62 Login InfoAbout Us

Understand Your Rights Before You Start

Security, Data and Account Integrity

Data Retention

Cookie Use

Account Security

Requesting Changes

Reach Us About Your Terms Questions

Your Terms and Conditions Questions Answered

01 Do these terms apply to all wallet types, including DANA, OVO, and GoPay?

02 What happens if I do not agree with a terms update?

03 Can I transfer my account balance to another account holder?

04 Why might my account be suspended under these terms?

05 How do I request a copy of the data held on my account?

06 Is access to bos62 available everywhere in Indonesia?

Terms & Conditions

Related pages

Related pages